Your no-risk booking policy
Book with Peace of mind
As confidence returns to international travel we want you to be certain your investment in a well-deserved adventure is safe, even if circumstances change.
To assure you unrivaled flexibility and peace of mind, even in the worst of circumstances, we’ve created a new PEDAL PASS, that works in tandem with our FLEX Booking Options, giving you some of the best security in travel available.
NEW: PEDAL PASS
If we cancel your tour due to Covid restrictions, we’ll top up your travel wallet to the same value, for use on any tour, anywhere, any time:
- Certified COVID Resistant!
- No time limit for usage
- Applicable on any tour, anywhere
- Guaranteed to help you sleep well
In addition, we also understand your plans sometimes change. Our FLEX Booking Policy lets you change dates and/or tours in advance if you wish. We offer two FLEX Options at no extra charge, choose your preferred one after reserving your trip:
HIGH FLEX Booking Option:
BOOK ANY TOUR OF YOUR CHOICE AND CHANGE THE TRIP DATES,
AND TOUR DESTINATION UP TO 2 TIMES FOR FREE*
UP TO 60 DAYS PRIOR TO DEPARTURE
EXTREME FLEX Booking Option:
BOOK ANY TOUR OF YOUR CHOICE, PAY IN FULL AND CHANGE THE TRIP DATES,
OR TOUR DESTINATION, AS MANY TIMES AS YOU LIKE FOR FREE*
UP TO 31 DAYS PRIOR TO DEPARTURE.
*Of course, there are some conditions applicable and you can read these in full on our Booking Conditions page or you can chat to a real person by email or by phone for more details.
At the end of the day we want to help you to dream and plan for happier times in the great outdoors.
FEEL FREE TO CONTACT US WITH ANY QUESTIONS
SEE FULL TERMS & CONDITIONS ON THE BOOKING CONDITIONS PAGE
Like even more protection? It’s completely optional, but you may also wish to opt for ‘Cancel for Any Reason’ or CFAR insurance coverage, for absolute protection. Like the name says, your trip costs are covered for canceling under pretty much any scenario imaginable.
This is not required, and you are still very well covered by our updated policies, but we present the option for those who want absolute assurance in any situation – terms and policies differ, please check out this site for more information.
