Booking Conditions

All the fine print that you don't really want to read but you know it's important... 

Payment
Once you have made a booking on a Grasshopper Adventures touring trip and your booking is confirmed you will be required to make a deposit payment to Grasshopper Adventures within 5 days of making your booking. Deposit amounts are listed on each tour's web page. Failure to pay the booking fee will mean your place will be available to other potential customers. The main payment for the trip is due 2 months before the tour starts. Booking made less than 2 months before the tour start date will require full payment.

Tour Inclusions
Each Grasshopper Adventure includes different services in terms of included activities, meals and transport. These details are included on the tours web page. Grasshopper Adventures reserves the right to change inclusions as listed due to operational or other factors.

Cancellation By You
Should you (the client) choose to cancel a booking, Grasshopper Adventures must be notified in writing or by email.

The following cancellation fees apply for our day tours:
 - more than 7 days before departure, full refund of deposit
 - 2 to 6 days before departure, loss of 50% of deposit.
 - from 48 hours before the tour starts, loss of all payments made.
 - turning up late to the starting point of the tour for whatever reason is considered a late cancellation and will result in a loss of all payments made.
 - no refund will be made should you voluntarily leave a tour early for any reason including not being of adequate ability to ride a bicycle at a sufficient level to do the tour.
 - note, in some cases the deposit may equal the full value of the tour

The following cancellation fees apply for our scheduled group tours:
For tours that require a deposit payment:
 - more than 60 days before departure, loss of deposit
 - 59 days or less before departure, no refund.
For tours that require full payment to book the tour:
 - more than 60 days before departure, loss of 50% of payment
 - 59 days or less before departure, no refund.
No refund will be made should you voluntarily leave a tour early.

The following cancellation fees apply for our on demand and extension tours:
 - more than 90 days before departure, loss of 25% of tour cost
 - 90 to 60 days before departure, loss of 50% of tour cost.
 - 59 days or less before departure, no refund.
No refund will be made should you voluntarily leave a tour early.

The following cancellation fees apply for any extra bookings such as hotels and transport bookings (excluding flights):
 - more than 60 days before departure, loss of 50% of booking cost
 - 59 days or less before departure, no refund.

The following cancellation conditions apply for our any extra flight bookings:
Every airline has different booking conditions so refunds on flights is dependent on what we are able to achieve. Any money refunded will be subject to service fees to be determined by Grasshopper Adventures.

Cancellation By Grasshopper Adventures
In the event that Grasshopper Adventures cancel a trip, notification will be given no less than 60 days before the departure date of the trip. Grasshopper Adventures will return all money paid for the trip cost. Grasshopper Adventures are not liable for any other money paid, including flight ticket purchases. Please note this excludes cancellations due to conditions outside Grasshopper Adventures control such as war, natural disaster, political instability, etc. In such an event no money will be returned by Grasshopper Adventures and you will need to make a claim on your travel insurance.

Helmets
It is required that a bicycle helmet be worn by all cyclists when riding a bicycle throughout a Grasshopper Adventures bicycle tour. Failure to wear a helmet will result in the customer not being allowed to cycle as a part of the tour program.

Itineraries
Grasshopper Adventures reserves the right to change advertised itineraries before or during a tour in the interests of safety resulting from war, disease, natural disaster, safety, or changed local conditions. The tour leader or guide during a tour has the right to make any necessary changes to the itinerary for the reasons listed. Any client not adhering to changes made for these reasons will be deemed to have left the tour and is no longer under the care of Grasshopper Adventures.

Insurance
It is a condition of participating in a Grasshopper Adventure that each traveller holds travel insurance for the duration of the trip. Insurance must include comprehensive medical and emergency evacuation. Your travel insurance details will be checked by your Group Leader on arrival at the starting point hotel.
> Read more about insurance here...

On all our Bangkok day tours basic medical insurance is included in the tour so it is not a requirement to hold travel insurance for these tours.

Personal Responsibility
Due to the nature of the style and locations that Grasshopper Adventures operate in, Grasshopper Adventures and their guides, leaders, and support staff do not accept responsibility for any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure to time of return arising out of any such adventure trip organised by Grasshopper Adventures.

Privacy Statement
Some of the the personal information Grasshopper Adventures collects with your booking may be provided to third party suppliers. This will only be done where required for legal reasons (eg. booking flight tickets, permits, hotel bookings in some countries). Your email address will not be shared with anyone!

Acceptance of Conditions
By payment of your booking deposit you agree to the terms and conditions as read.